IT Director | Technology Leader | Cloud & Security Strategist | Mentor With over a decade of experience in IT operations, infrastructure, and leadership, I’ve helped organizations modernize their systems, migrate to the cloud, improve security posture, and lead high-performing technical teams to success. I started my career in hands-on roles — troubleshooting servers, managing support tickets, and working late nights during system outages. Through hard work, mentorship, and a strong understanding of both technology and business needs, I grew into management and eventually became an IT Director. Today, I lead cross-functional teams, oversee multi-cloud environments, manage vendors and SLAs, implement ITIL-based processes, and ensure operational resilience through disaster recovery and security best practices. I’m also passionate about coaching future IT leaders, helping them gain the skills and confidence they need to step into leadership roles. This course is designed to give you the practical tools, mindset, and roadmap to move from IT pro to IT Director — based on real-world experience, not theory. Let’s build your leadership journey — together.